Managed IT support · Dallas–Fort Worth
Technology that just works.
24/7 monitoring, an unlimited help desk and practical cybersecurity for growing businesses — so your team spends time on customers, not computers.
Services
What we do
Managed IT support
from $699/moUnlimited help-desk support and round-the-clock monitoring for your whole office.
Learn more →Cybersecurity essentials
from $349/moEndpoint protection, email filtering and staff training that stops the common attacks.
Learn more →Cloud migration
from $2,500Move email, files and servers to the cloud without losing a day of work.
Learn more →Network & Wi-Fi setup
from $1,200Fast, secure networking for new offices or renovations.
Learn more →Backup & disaster recovery
from $199/moYour files and servers backed up hourly, with a tested plan to get back online fast.
Learn more →On-site support visits
$150/visitAn engineer at your desk the same day for anything remote support can’t fix.
Learn more →About us
IT support that actually answers the phone.
Northpoint was founded in 2015 by Carlos Reyes after years fixing the same preventable problems for clients who had been let down by slow, unresponsive providers.
- Engineers available around the clock
- Fixed monthly pricing, no surprise call-out fees
- Named engineer for every client
Our work
Recent work
Reviews
What people say
Example reviews on a sample site.
“Our server went down at 8am and someone was already working on it by 8:15.”
Chris, Operations Manager, Plano
“Finally a monthly bill that doesn’t change every time something breaks.”
Dana, Office Manager, Dallas
“The phishing training actually changed how our team handles email.”
Marcus, Finance Director, Irving
How fast do you respond to a support ticket?
Most tickets are picked up within 15 minutes during business hours, and critical issues are flagged for immediate attention.
Do you support remote and hybrid teams?
Yes, our monitoring and help-desk support cover laptops and home networks just as well as office equipment.
What happens during onboarding?
We start with a full network and device audit, then move your systems onto our monitoring over an agreed evening or weekend.